You Have Questions…
Shannon Staffing, Inc. has the Answers…

How can I contact you if I need help?

When you need emergency help, you may call our local telephone number anytime, 24 hours a day – any day of the week and talk to a real person! We are the ONLY local staffing company with this convenience. Our telephone answering service is available after business hours to take your urgent message and put you in touch with one of our professional staff.

How do I place an order for staffing assistance?

Please be prepared to answer specific questions regarding the assignment and any special skill level required. In addition to general information about the assignment, we will need to know the work schedule, dress code, and length of assignment.

The most important part of our job is to match our employees’ skills to YOUR needs. We adhere to all applicable employment laws and practices. Furthermore, our code of ethics does not allow Shannon Staffing, Inc. to honor any illegal or discriminatory requests.

What information should I provide employee(s) you send to me?

Our employees receive pertinent information regarding the assignment. In addition you should:

  1. introduce them to co-workers and their supervisor; show them the facilities, parking area, and where to store their personal belongings;
  2. be sure that the employees are briefed on required safety and emergency procedures; and
  3. insure that they are aware of specific duties, what is expected of them, and communicate any changes in work to be performed.

Are there any restrictions in the duties we may assign the employee(s) you send to us?

Within the normal duties of the assignment and the employees’ abilities, you may ask anything of our employees that you would ask of your own, with the following exceptions:  a) having access to or handling cash or other valuables; b) driving any motorized vehicles; c) operating heavy equipment; d) climbing and using ladders.

To insure appropriate placement, Shannon Staffing, Inc. must approve assigning our employee(s) to positions where one of the above duties would be performed as part of the assignment.

How are your employees paid and how am I billed?

Our employees are paid weekly. Employees are responsible for submitting a signed and approved timecard to us for hours that they work each week. The client should carefully verify and approve the timecard, as you will be billed for approved hours.  Billing is based on the hours approved on the weekly timecard.

When your assignment supervisor signs the timecard, as the client, you are accepting responsibility to pay for the hours indicated. Please insure accuracy before your representative approves the timecard.  Your weekly invoice is due and payable upon receipt.

Do your employees receive benefits?

Yes. Shannon Staffing employees have access to “the best benefits in the business” including direct deposit, medical insurance, vacation and holiday bonus, performance bonuses, unemployment and workers’ compensation and employee discounts. Employees may also be eligible for referral bonuses as well as other recognition and appreciation awards.

We need your help for only a couple of hours… is that a problem?

We guarantee our employees at least four hours minimum work per assignment. This is actually one of the ways we insure that we can send you the best employee available. That means, when we pay the employee for four hours, you will receive an invoice for those hours.

What alternative do I have if your employee is not working out?

Fortunately, this doesn’t happen very often. However, the performance of a Shannon Staffing, Inc. employee carries the ONLY “lifetime guarantee” offered by any staffing service in our service area.  We will want to discuss the situation with you and take corrective action as discreetly and smoothly as possible. You Solutions Manager will be happy to discuss details of our Lifetime Guarantee.

What should I do if your employee is injured on the job?

To help insure that this doesn’t happen, our staff may want to make a personal visit to the work location prior to the beginning of the assignment, when possible, to familiarize themselves with any potential hazards or unsafe conditions. As the client, by law, you are required to include the employee in any on-site safety training you conduct. However, we realize that accidents do happen.

Please call your local Shannon Staffing, Inc. office immediately when an injury occurs, even if you think the injury is only minor. You will be asked to complete an injury report soon after an accident. Immediate treatment should be sought at the local emergency room.

As the employer, Shannon Staffing, Inc. is responsible for all matters relating to workers’ compensation claims. Your prompt notification of an injury requiring treatment will help insure proper claims procedures and that drug and alcohol testing is completed in accordance with our Substance Abuse Policy.

May I hire your employee on a permanent basis?

Many businesses have found that a core of client employees supplemented by a protective ring of Shannon Staffing, Inc. employees is the most effective method to insulate businesses from high employment costs including devastating layoffs.

However, when the time comes to add permanent employees, observing our employees on assignment is an excellent opportunity to conduct a “working interview” to find just the right match for your position. We have many options available to meet your short- and long-term hiring needs.

Please contact Shannon Staffing, Inc. for more information on staffing solutions tailored to YOUR needs.